ZEER (“ZEER”, “we”, “us” or “our”) respects and is committed to protecting your privacy. That is why we have adopted this Privacy Statement. This Privacy Statement provides an overview of what information we may collect from you, and how we may use it. We pledge that we will take reasonable steps to ensure that your personal information will only be used in ways that are in compliance with this Privacy Statement.
This Privacy Statement applies to the personal information that we collect from users of our products, services and websites, including our website located at https://zeer.app (the “Site”), our mobile application (the “Mobile App”), and all related tools, applications, data, software and other services provided by us currently or in the future (collectively, including the “Site”, the “Mobile App”, and the “Web Properties”).Return to Top
1.What Is “Personal Information”?
Personal information is information that we hold about you, and which identifies, or together with other information, may identify you.Return to Top
2.Information That We Collect.
Below are examples of the types of information that we collect about you and the different ways in which we use that information:
Information That You Provide To Us, Including:
When you sign up for our services, we will ask you for certain information, including a username and password, your email address, phone number, certain information about your cell phone, state of residence and location when using the app, medical information if input, emergency contacts, PIN that could stop the app, password, phone number, any audio/video that is recorded, email address, mailing address if entered, age, sex, blood-type, allergies, chronic conditions, medications, UDID or other phone identifier. This information is necessary for us to provide the services to you. If you do not provide this information, we will not be able to provide the services to you.
Social Media Login Information
If you choose to connect to the Web Properties using credentials from a third party services such as Facebook, Google or LinkedIn (each, a “Third Party Service”), we will need to collect authentication information and encrypted access credentials. For each Third Party Service, we ask for information such as your user name or account email address and access to your public profile data, including your profile photo.
We use this information to identify you in your use of our services. For example, we may take your Third Party Service profile photo and present it alongside your Third Party Service email address.
Information We Passively Collect From You - Usage, Log, Cookies.
Information about your estimated geographic location, which may be deduced by various technologies including your IP address.
The unique identifier assigned to your application by the relevant app store, information about the app metadata of your application, and your application's marketing materials publicly available on various app stores.
This includes information, such as the time of an event, how you reached the Web Properties, what search engine and search keywords you may have used to get to the Web Properties, which pages you visit on the Web Properties, and your activities on the Web Properties. We also collect information regarding the actions you take with respect to emails that we send to you, such as when you open them and what you click in them (if anything).
Information about the device that you are using, such as the hardware model, operating system, application version number and browser, mobile network information, IP addresses, user names, real names, email addresses and other custom attributes.
Server logs regarding how you use the Web Properties or the service, including such things as when you record a video, the length of any videos recorded device event information such as crashes, system activity, hardware settings, browser type, browser language, and cookies that may uniquely identify your browser or device.
Please review those documents here: https://policies.google.com/technologies/partner-sites for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used https://tools.google.com/dlpage/gaoptout/.
Information we Collect from Third Parties.
We may use LinkedIn Sales Navigator to locate and connect with individuals who may find our services to be of value. You may decline such requests or remove the connection at any time. You can control which messages you receive by adjusting your communication preferences on the LinkedIn Settings & Privacy page or using the unsubscribe options in the footer of messages, as applicable.Return to Top
3.How We Use Personal Information
We use personal information to provide our services to you, to improve the Web Properties and to protect our legal rights. We limit the collection of personal information to that which is relevant for these purposes. We will not store, access, transmit, retain or otherwise use personal information in any way that is incompatible with the purposes for which it has been collected or stored as described in this Privacy Statement, unless such alternative use is authorized in writing.
To the extent that European Union (“EU”) data protection law applies to our processing of personal data about you as a user of the Web Properties, we act as the “data controller”.
We use your Information in Order to:
Provide the Services to You
To do this, we also use your information to provide you with technical support and assistance in your use of the services, ensure that the services function correctly and communicate with you about the services by email, forums, and other notifications. For example, we will contact you to notify you of any issues with the services or any suspicious activity in your account. The legal basis for these uses is the performance of the contract with you.
Improve the Services
We use your information for analytics and measurement to understand how our services are used in order to make improvements to our services or develop new aspects or features of the services through understanding how you use and interact with them, including how you interact with applications, advertising, products, and services that are made available, linked to, or offered through the services.
We use information about how you use the services in order to prevent or detect fraud.
The legal basis for these uses is our legitimate interest in the improvement and optimization of our service offerings and in ensuring the security of our services. We apply appropriate safeguards to protect your information. (See Section 6 below.)
Comply With Legal Requirements and Protect Our Rights
When needed, we use your information to enforce this Privacy Statement, the Terms and Conditions of Use https://zeer.app/terms.html, and any other terms that you have agreed to, including to protect the rights, property, or safety of ZEER, its users, or any other person, as well as to comply with our legal obligations.
The legal basis for these uses is our legitimate use in the performance of our contractual obligations, the protection of our legal rights, compliance with legal obligations, and protection of the rights of users and other individuals.
Tell You About Our New Products or Services
If you agree, we will contact you by email to inform you of new products and services that might be of interest to you. You can opt out of receiving such email communications at any time by clicking the “unsubscribe” link at the bottom of each email or by contacting us at firstname.lastname@example.org. Our representatives may send you connection requests or messages on social media. You may decline such requests or remove the connection at any time.Return to Top
4.How We Share The Information Collected.
We share information collected with service providers that assist us with the provision of our services, as well as in connection with a business transaction or as necessary to comply with our legal obligations.
With Service Providers.
We share your information with service providers to perform functions and process your data and to help provide our services, consistent with this Privacy Statement. For example, we work with service providers to host the Web Properties. Such services include Amazon Web Services. We also work with analytics providers, including Google Analytics (see above) to help us understand your use of our services. Other service providers include Amazon Web Services, Google and Facebook. The legal basis for this sharing of your information is our legitimate interest in providing our services efficiently. Any information that we provide to third party services is protected by an appropriate agreement ensuring that it will only be used for the purposes for which it was provided. When we receive personal information under the Privacy Shield, as explained below, and then transfer it to third party services, we are liable for any processing of personal information by those third parties that is inconsistent with the Privacy Shield Principles, unless we are not responsible for the event giving rise to any alleged damage. In addition, we apply appropriate safeguards to protect your information (see Section 6 below).
With our Affiliates and in Connection with a Business Reorganization.
We share your information with our parent company, subsidiaries, joint ventures, and/or other companies under common control with ZEER in the ordinary operation of our business. In addition, we would share your information if we were involved in a merger, acquisition, consolidation, change of control or sale of all or a portion of our assets or if we undergo bankruptcy or liquidation. The legal basis for this sharing is our legitimate interest in carrying out our business operations.
In Order to Comply with our Legal Obligations, Protect our Rights and those of others.
We share your information pursuant to your instructions, in order to prevent fraud or abuse to our services, to protect your rights, to comply with our legal obligations and to protect our rights. The legal basis for this sharing is compliance with the law and our legitimate interest in the prevention of fraud, compliance with legal obligation, and the protection of the rights of others.
Pursuant to your Instructions
When requested, we will share or facilitate the sharing of your information with third parties pursuant to your instructions. We do not have any legal relationship with such third parties. You are responsible for entering into separate contractual arrangements with such third parties binding them to comply with data protection obligations. These third party data processors are not sub-processors and we will not bear any responsibility or liability for sharing information with such third parties. The legal basis for this sharing is necessary for the performance of our contract with you.
Prevent Fraud and Abuse of the Services
We will share information to prevent or detect fraud or to address technical issues and, if we believe that it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Web Properties, our services or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Web Properties infrastructure or the services generally).
Protect your Rights
We will share information in an emergency or to protect the safety of any person and if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.
Protect our Rights and Comply with our Legal Obligations
Sharing Information with Social Media Services
If you have given us permission in connection with using third party services for the purpose of signing in, or on your preferences set with those third party service, some information about you can be shared with social media services and with others through third party services and may be published by them or may be shared by default. You understand and agree that a third party service's use of information collected from you (or as authorized by you) is governed by that third party service's privacy policies and your settings on the relevant service, and that our use of such information is governed by this Privacy Statement and your account settings on or through the Web Properties.Return to Top
5.Third Party Links.
The Web Properties may contain links to third party websites that we do not own or control. We have no control over the content, privacy policies, or practices of any third party site. We are not and cannot be responsible for the privacy practices or the content of any of those websites. You are subject to the policies of those third party websites where applicable. We encourage you to ask questions before you disclose any Personal Information.Return to Top
6.Member Account, Password, and Security.
For certain features available through the Web Properties, we may require the use of encryption technologies provided for your protection and/or your use of a UserID and password after setting up a User Account. We use reasonable precautions to protect the privacy of your UserID, password and User Account information by utilizing an SSL connection. Accordingly, your UserID, password and User Account information are encrypted using an SSL connection and are not expected to be read in an intelligible form as they travel to the Web Properties. You, however, are ultimately responsible for protecting your UserID, password and User Account information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You agree to: (a) immediately notify us of any unauthorized use of your UserID, password and/or User Account, and/or any other breach of security, and (b) ensure that you exit from your User Account at the end of each session. While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that the information transmitted through the internet is secure, or that such transmissions are free from delay, interruption, interception or error.Return to Top
7.Statement Regarding Children
The Web Properties are not intended or designed to attract children under the age of thirteen (13) without a parent's explicit consent. We do not collect personally identifiable data from any person that we know to be under the age of thirteen (13). If we learn that a user under the age of thirteen (13) is publicly posting or sharing personally identifiable information on or through the Web Properties, then we will use commercially reasonable measures to block that user from using the Web Properties, without a parent's explicit consent. Parents should be aware that this Privacy Statement will govern our use of Personal Information, but also that information that is voluntarily given by children – or others – in chat sessions, email exchanges, bulletin boards or the like may be used by other parties to generate unsolicited communications. We encourage all parents to instruct their children in the safe and responsible use of their Personal Information while using the internet.Return to Top
8.EU Data Subject Rights
If you are a user of our services and reside in the EU, you are entitled by law as well as under the Privacy Shield principles (see below) to access, correct, amend, or delete personal information about you that we hold. A list of these rights is set forth below.
You may access your ZEER account to access, correct or delete the information that you provided to us and that is associated with your account. For instructions on accessing your information or otherwise for assistance with these rights, please contact us at email@example.com.
If you request access to your information and we refuse, we will tell you why your request was refused. Individuals in the EU have the right to complain as outlined in Section 18 below.
A list of your rights as a resident of the EU is below:
Right Of Access
The right to request a copy of the information that we hold about the individual.
Right Of Rectification
The right to correct data that we hold about the individual that is inaccurate or incomplete.
Right To Be Forgotten
In certain circumstances, the individual can ask for the data we hold about him or her to be erased from our records.
Right To Restriction Of Processing
Where certain conditions apply, an individual has the right to restrict the processing of his or her personal information.
Right Of Portability
The right to have the data that we hold about the individual transferred to another organization.
Right To Object
Individuals have the right to object to certain types of processing, such as direct marketing (to the extent applicable).
Right To Object To Automated Processing, Including Profiling
The right to not be subject to the legal effects of automated processing or profiling.Return to Top
9.What You Can Do About Our Use of Your Information.
You can opt out of receiving promotional email communications from ZEER by clicking the “unsubscribe” link included in each email. We will continue to send notifications to this email address to the extent necessary for the services that we provide to you.
Cookies And Trackers
For information on how to opt out of the collection of some information about you, see below in Section 12, entitled: “Cookies and Other Technologies – What Can You Do About Them?”
Deleting Your Account
You may ask that we delete your account by contacting us at firstname.lastname@example.org. If you ask us to delete your account, we will begin the process of deleting your account from our systems.Return to Top
10.How Long Do We Keep Your Information?
We retain your information for longer periods for specific purposes to the extent that we are required to do so in accordance with applicable laws and regulations and/or as necessary to protect our legal rights or for certain business requirements. For example, when we process your payment, we will retain this data for longer periods of time as required for tax or accounting purposes.
Security, Fraud And Abuse Prevention
I.e., to protect you, other people, and ZEER from fraud, abuse, and unauthorized access.
When you make a payment to us, we are often required to retain this information for a long period of time for purposes of accounting, dispute resolution and compliance with tax, anti-money laundering, and other financial regulations.
Complying With Legal Or Regulatory Requirements
To meet any applicable law, regulation, legal process or enforceable governmental request, as required to enforce our terms of service, including investigation of potential violations.
Ensuring The Continuity Of Our Services
For example, when you share information with other users, deleting it from your account will not eliminate copies maintained by the recipients.
Direct Communications With Us
If you have directly communicated with us, through a customer support channel, feedback form, or a bug report, we may retain reasonable records of those communications.
Deletion Of Your Account
Even if you delete your account, please remember that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for some period of time. In addition, information that had already been shared with third parties may not be deleted by them. For any privacy or data-protection related questions, please contact us at email@example.com.Return to Top
11.Cross Border Transfers.
We may transfer, process and store information about you on servers located in a number of different countries, including the United States. We may also subcontract the processing of your information to, or share your information with third parties located in countries other than your home country.
Transfers Of Information From The EEA.
We will conduct any transfers of personal information from the European Economic Area (EEA) or from Switzerland to the US in compliance with the EU–US Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework (collectively, the “Privacy Shield”) as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland transferred to the United States pursuant to the Privacy Shield. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles with respect to such data. If there is any conflict between the terms of this Privacy Statement and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
With respect to personal data received or transferred pursuant to the Privacy Shield, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
If we become subject to an FTC or court order based on non-compliance, we will make public any relevant Privacy Shield-related sections of any compliance or assessment report submitted to the FTC, to the extent consistent with confidentiality requirements.
In certain situations, we may be required to disclose personally identifiable information in response to lawful requests by public authorities, including in order to meet national security or law enforcement requirements. For more information, please see (Section 4) above called “How We Share The Information Collected.”Return to Top
12.Cookies And Other Technologies.
What Are They?
Cookies are text information files that your web browser places on your computer, mobile phone, or other device when you visit a website or mobile app. These cookies will help the website or mobile app recognize your device the next time you visit that website or mobile app. There are other similar technologies such as pixel tags (transparent graphic images placed on a website or in an email, that indicate whether it had been viewed), web bugs (similar to pixel tags), and local storage objects (using mechanisms such as browser web storage (including HTML 5) and application data caches), which are used in desktop software or mobile devices.
What Do We Use Them For?
We and our third party providers use both session cookies (that expire once you close your web browser) and persistent cookies (which stay on the device for a set period of time or until you delete them) in order to operate our services, and in order to optimize them through the performance of analytics. Cookies fall into the following categories:
These cookies are required for making use of our services. These cookies include security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties, as well as session cookies that remember your login session so you can move easily within the Web Properties.
These cookies record some of your activity on the Web Properties as well as information about your device, such as what browser you are running, and what pages you access. This information helps us and our third party service providers diagnose server and software errors, and in cases of abuse, track and mitigate the abuse.
What Can You Do About Them?
Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. Please note that, if you choose not to accept any cookies, you may not be able to take full advantage of all of the features of the Web Properties or use our services. You can opt out of the collection of your information through Google Analytics.
Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. Turning off a browser's cookies will prevent web beacons from tracking your specific activity. The web beacon may still record an anonymous visit from your IP address, but unique information will not be recorded. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive. You can find more information about cookies at https://www.allaboutcookies.org/.
Choice With Respect To Google Analytics
You can control the information provided to Google and opt out of certain ads provided by Google by using one the of the methods set forth at https://policies.google.com/technologies/partner-sites/or by downloading the Google Analytics opt-out browser add-on for Google Analytics which can be found here: https://tools.google.com/dlpage/gaoptout/.Return to Top
13.Your California Privacy Rights.
Under California's “Shine the Light” law, California residents who provide personal information in connection with obtaining products or services for personal, family or household use are entitled to request and obtain from us once per calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (for example, requests made in 2019, will receive information regarding 2018 sharing activities).
To obtain this information with respect to ZEER, please send an email to firstname.lastname@example.org with “Request for California Privacy Information” in the subject line and in the body of your message. In response, we will provide the requested information to you at the email address that you provide.
Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.Return to Top
14.Do Not Track Requests.
The Web Properties do not recognize “Do Not Track” requests at this time. Do Not Track (DNT) is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For additional details, including how to turn on Do Not Track, visit https://www.eff.org/issues/do-not-track/.Return to Top
15.Terms And Conditions Of Use.
Your use of the Web Properties will also be governed by the ZEER Terms and Conditions of Use. https://zeer.app/terms.htmlReturn to Top
This Privacy Statement will be governed by the laws of the Commonwealth of Pennsylvania, without giving effect to any principles of conflicts of laws. By using or accessing the Web Properties or using our service, you agree that any action at law or in equity arising out of or relating to your use of the Web Properties or this Privacy Statement will be filed only in the state or federal courts sitting in Philadelphia, Pennsylvania, and you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action.Return to Top
17.Changes To Privacy Statement.
We may change this Privacy Statement from time to time. We will not reduce your rights under this Privacy Statement without your explicit consent. When we update this Privacy Statement, we will notify you by posting the revised Privacy Statement on the Web Properties and will always indicate the date on which the latest changes took effect. If changes are significant, we will provide a more prominent notice, including directly notifying you by email of the change (sent to your last known email address). Your continued use of the Web Properties after the changes have been made will constitute your acceptance of those changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Web Properties under the new version of this Privacy Statement, please stop using our services.Return to Top
18.Complaints And Dispute Resolution.
In compliance with the Privacy Shield Principles, ZEER commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States under the Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact us at email@example.com.
ZEER has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for additional information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction/.Return to Top
19.Questions Or Comments.
We welcome questions and comments about this Privacy Statement. Questions or comments should be directed to:
3401 Market Street
Philadelphia, PA 19104